Terms of Service

Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you") and CEO CoPilot ("Master Digital Properties LLC DBA CEO CoPilot," "Company," "we," "us," "our"), governing your access to and use of the CEO CoPilot business operations software platform, including all associated websites, applications, marketing pages, diagnostic sessions, and related services (collectively, the "Service").

By doing any of the following, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety:

• Visiting any CEO CoPilot website or landing page
• Booking or attending a CEO CoPilot diagnostic call
• Clicking any "I Agree," "Accept," or equivalent button or checkbox
• Entering into a subscription agreement with CEO CoPilot
• Accessing or using the CEO CoPilot platform in any manner

If you do not agree to these Terms, you must immediately cease all use of the Service and may not book a diagnostic call or enter into a subscription.

These Terms incorporate by reference CEO CoPilot's Privacy Policy, which describes how we collect and use your personal information. In the event of any conflict between these Terms and the Privacy Policy on matters of data handling, the Privacy Policy controls.

Definitions

"Service" / "Platform"

The CEO CoPilot business operations software and intelligence platform, including the application at my.ceo-copilot.net, marketing websites, diagnostic sessions, AI-powered guidance tools, KPI tracking system, business valuation benchmark tools, and Lead Nexus VoIP communications system, as they exist and may be updated from time to time.

"Subscription"

A recurring paid agreement between Customer and CEO CoPilot granting access to the Platform for a specified term, at the pricing established in the Customer's subscription agreement.

"Customer" / "Subscriber"

A business entity that has entered into a subscription agreement with CEO CoPilot. For purposes of these Terms, "Customer" refers to the business, and the individual who executes the agreement represents and warrants they have authority to bind the business.

"Authorized User"

Any individual employed by or acting on behalf of the Customer who is granted access to the Platform under the Customer's subscription.

"Diagnostic Call"

The complimentary 30-minute business operations assessment session conducted by CEO CoPilot using data provided by a prospective customer, during which operational KPI benchmarks and illustrative business efficiency data are presented. The Diagnostic Call is not a financial advisory session and does not create a client relationship or subscription obligation.

"KPI" / "Key Performance Indicator"

A quantitative operational metric used to measure the efficiency and performance of a home services business. CEO CoPilot tracks up to 67 KPIs, each benchmarked against empirical industry data for the relevant vertical and revenue band.

"Operational Benchmarks" / "Valuation Benchmarks"

Data illustrating the relationship between a business's measurable operational efficiency metrics and its observable market value range, derived from publicly available industry research, M&A transaction data, and empirical field research. These are operational performance comparators, not financial projections, investment advice, or guaranteed outcomes.

"Lead Nexus"

CEO CoPilot's integrated VoIP and communications system, provided to subscribers at wholesale Twilio infrastructure rates with zero markup. Lead Nexus is included in the CEO CoPilot subscription and is subject to these Terms and to Twilio's acceptable use policy.

"Content"

All text, data, reports, guidance, benchmarks, KPI analyses, AI-generated responses, corrective step recommendations, and other materials made available through the Platform.

"Customer Data"

Business operational data, KPI inputs, and performance metrics entered into the Platform by a Customer or Authorized User.

Description of Service

3.1 — Platform Overview

CEO CoPilot is a business operations software and intelligence platform serving residential home services contractors — specifically HVAC, plumbing, and electrical businesses — in the United States. The Platform provides the following core capabilities:

• KPI Tracking and Benchmarking: Automated tracking of up to 67 operational KPIs, benchmarked against empirical performance data for businesses in the Customer's vertical and revenue band. KPI data is entered by the Customer and analyzed by the Platform.
• Red Flag Alerts: Automated identification of KPIs falling below benchmark thresholds, presented in order of their potential impact on the Customer's revenue and business efficiency.
• Step-by-Step Operational Guidance: Prioritized, actionable corrective steps for each identified red flag, sequenced by expected operational and revenue impact.
• Business Valuation Benchmarking: A real-time benchmark illustrating how the Customer's current operational efficiency profile correlates to observable market valuation ranges for comparable businesses. This is an operational efficiency benchmarking tool — see §8 for the complete disclaimer regarding valuation data.
• AI-Powered Voice and Text Interface: A 24/7 AI assistant enabling Customers to ask questions about business operations, industry practices, KPI interpretation, marketing, and operational strategy by voice or text. All interactions are logged in the Customer's AI Insight Library.
• AI Insight Library: A searchable, permanent record of all AI assistant interactions organized by topic category for ongoing reference.
• Five-Stage Built-In Blueprint: A structured operational improvement pathway covering: (1) Revenue Leakage Recovery, (2) Operational Efficiency, (3) Optimal Service Mix, (4) Owner Liberation from Day-to-Day Operations, and (5) Business Valuation Optimization.
• Lead Nexus VoIP System: An integrated business communications platform providing unlimited users, campaign call tracking, AI call transcription, custom routing, and related communications features, billed at wholesale Twilio infrastructure rates with no markup.

3.2 — What the Platform Does Not Provide

3.3 — Platform Availability

CEO CoPilot will use commercially reasonable efforts to maintain Platform availability. However, we do not guarantee uninterrupted or error-free access. The Platform may be temporarily unavailable due to scheduled maintenance, emergency repairs, third-party service interruptions, or circumstances beyond our control. CEO CoPilot will endeavor to provide reasonable advance notice of planned maintenance where feasible.

3.4 — Platform Updates and Feature Changes

CEO CoPilot reserves the right to modify, update, add, or remove Platform features at any time. We will endeavor to provide reasonable notice of material changes that affect existing functionality. Continued use of the Platform following any update constitutes acceptance of the modified Service. All future features are included in the Customer's subscription at no additional charge, consistent with CEO CoPilot's pricing commitment described in §5.

Eligibility and Access

4.1 — Eligibility Requirements

To use the Service, you must:

• Be a legal business entity or an authorized representative with authority to bind a business entity to these Terms
• Operate a residential home services business (HVAC, plumbing, or electrical) in the United States
• Be at least 18 years of age
• Not be prohibited from using the Service under applicable U.S. law
• Have annual business revenue of at least $500,000 (current qualification threshold for the CEO CoPilot platform)

4.2 — Geographic Scope

CEO CoPilot is currently offered to businesses operating in the United States, with Phase 1 focused on South and Central Florida. CEO CoPilot reserves the right to expand or restrict its geographic service area at any time.

4.3 — Waitlist Policy

Due to the personalized nature of the onboarding and diagnostic process, CEO CoPilot maintains a genuine waitlist policy. Completing a diagnostic call does not guarantee immediate access to the Platform. Customers who are approved following the diagnostic call will be placed on the waitlist and granted access in the order determined by CEO CoPilot, based on onboarding capacity and geographic cohort management. CEO CoPilot will notify waitlisted Customers of their expected access timeline.

4.4 — Account Security

Customers are responsible for maintaining the confidentiality of all login credentials associated with their Platform account, and for all activity that occurs under those credentials. Customers must promptly notify CEO CoPilot of any unauthorized access or suspected security breach. CEO CoPilot is not liable for any loss or damage arising from unauthorized account access resulting from a Customer's failure to maintain credential security.

Subscriptions, Pricing, and Payment

5.1 — Subscription Pricing

CEO CoPilot's subscription fee is based upon selected services. The exact monthly fee is established in the Customer's individual subscription agreement at the time of signup.

5.2 — Price Lock Commitment

CEO CoPilot's subscription pricing will never increase for the first 100 Customers. The fee established at the time of the Customer's subscription remains fixed for the life of the subscription, regardless of growth in the Customer's annual revenue. This price lock applies to the core CEO CoPilot platform subscription. It does not apply to usage-based pass-through charges under Lead Nexus (see §5.5).

5.3 — Billing and Payment

Subscriptions are billed monthly in advance. Payment is due on the same day each month as the subscription inception date. Payment is processed by Stripe, Inc.. CEO CoPilot never receives or stores Customer payment card information directly. Customers authorize recurring charges to the payment method on file for each billing period.

If a payment fails, CEO CoPilot will provide reasonable notice and a 7-day grace period. Failure to resolve a failed payment within the grace period may result in temporary suspension of Platform access.

5.4 — No Refund Policy / Cancellation

Subscription fees are non-refundable except as expressly required by applicable law. Customers may cancel their subscription at any time by providing written notice to CEO CoPilot at support [ @ ] ceo-copilot.net. Cancellation takes effect at the end of the current billing period. No partial-period refunds are provided.

5.5 — Lead Nexus VoIP — Usage-Based Pass-Through Charges

Lead Nexus VoIP software is included in the CEO CoPilot subscription at no additional fixed charge. However, certain usage-based costs are passed through to the Customer at wholesale Twilio infrastructure rates with zero markup by CEO CoPilot. These include:

• Phone number provisioning (approximately $1.50/month per number at current Twilio wholesale rates)
• Per-minute inbound and outbound call charges at Twilio wholesale rates
• SMS and text message charges at Twilio wholesale rates
• Call transcription usage fees at wholesale rates

These pass-through charges are billed at cost and are subject to change as Twilio's underlying infrastructure pricing changes. CEO CoPilot will provide reasonable advance notice of any material changes to Twilio's wholesale rate schedule. Lead Nexus usage-based charges are in addition to the fixed subscription fee.

5.6 — Taxes

Subscription fees do not include applicable sales, use, or similar taxes. Where required by applicable law, CEO CoPilot will add applicable taxes to the Customer's invoice. The Customer is responsible for all taxes associated with their use of the Service.

The Diagnostic Call

6.1 — Nature of the Diagnostic Call

The 30-minute Diagnostic Call is a complimentary business operations assessment session. It is conducted by a CEO CoPilot representative using operational data provided by the prospective Customer during the session. The purpose of the Diagnostic Call is to demonstrate how the CEO CoPilot Platform analyzes a business's operational KPIs and to present illustrative benchmark data relevant to the prospective Customer's business.

6.2 — What the Diagnostic Call Is Not

The Diagnostic Call is expressly not:

• A financial advisory session or the provision of financial advice
• A business appraisal or formal business valuation for any transactional, legal, or tax purpose
• An offer, solicitation, or promise of any specific financial outcome or return
• Legal or accounting advice
• A representation that results shown in the demonstration will be achieved by the Customer

6.3 — Data Shared During the Diagnostic Call

Prospective Customers may voluntarily share business operational data (revenue, technician count, margin estimates, service area, maintenance contract count) during the Diagnostic Call. This data is used solely to conduct the demonstration and for follow-up communications related to CEO CoPilot's service. It is treated as confidential and is not shared with third parties except as required to operate the demonstration or as described in CEO CoPilot's Privacy Policy. Attending the Diagnostic Call does not obligate the prospective Customer to subscribe.

6.4 — No Obligation; No Guarantee of Access

Attending the Diagnostic Call creates no obligation to subscribe. CEO CoPilot reserves the right to decline to offer a subscription to any prospective Customer for any business reason, including but not limited to capacity constraints, geographic limitations, or the determination that the Platform is not suited to the prospective Customer's business profile.

Permitted Use and Prohibited Conduct

7.1 — Permitted Use

Subject to these Terms and payment of the applicable subscription fee, CEO CoPilot grants the Customer a non-exclusive, non-transferable, limited license to access and use the Platform solely for the Customer's internal business operations management purposes.

7.2 — Prohibited Conduct

Customers and Authorized Users must not:

• Use the Platform for any unlawful purpose or in violation of any applicable law or regulation
• Share, sell, sublicense, resell, or otherwise transfer Platform access to any third party not authorized under the Customer's subscription
• Attempt to reverse-engineer, decompile, disassemble, or derive source code from any portion of the Platform
• Scrape, harvest, or systematically extract data from the Platform by automated means without CEO CoPilot's prior written consent
• Use the Platform to develop a competing product or service, or to benchmark the Platform for the purpose of building a competing offering
• Introduce malware, viruses, or other harmful code into the Platform
• Circumvent, disable, or interfere with security features or access controls of the Platform
• Misrepresent your identity, authority, or business information when using the Platform
• Use the AI interface to request advice on topics that constitute the practice of law, medicine, or regulated financial services — the AI is an operational intelligence tool, not a licensed professional
• Use Lead Nexus VoIP in violation of Twilio's Acceptable Use Policy, applicable telecommunications law, the Telephone Consumer Protection Act (TCPA), or any equivalent state law

7.3 — Customer Data Responsibility

Customers are solely responsible for the accuracy and completeness of Customer Data entered into the Platform. The quality and relevance of the Platform's KPI analysis, red flag alerts, and operational recommendations are directly dependent on the accuracy of Customer Data. CEO CoPilot is not responsible for errors in analysis or guidance resulting from inaccurate, incomplete, or outdated Customer Data.

No Financial Advice — Critical Disclaimer

8.1 — Nature of Valuation and Financial Data

CEO CoPilot's Platform presents business valuation benchmarks, exit multiple ranges, revenue recovery estimates, and financial performance comparisons. These figures are operational efficiency benchmarks derived from empirical industry research, publicly available M&A transaction data, and third-party industry reports. They illustrate the observable relationship between a business's operational KPI efficiency level and the range of valuations seen in comparable market transactions.

Specifically:

• Valuation figures (e.g., "2.7x SDE" or "$534,000 at current efficiency") represent the observed market valuation range for businesses with operational profiles similar to the data entered — they are not appraisals, formal valuations, or guarantees of sale price
• Revenue recovery estimates (e.g., "$180K–$280K in recoverable revenue") are benchmarks based on industry-wide empirical data — they are not projections or promises of the specific amount any individual business will recover
• References to PE acquisition methodology, investment banking models, or M&A benchmarks are used to describe the source and methodology of the data — CEO CoPilot is not acting as an investment banker, M&A advisor, or financial adviser in any capacity

8.2 — Not a Licensed Financial Service

CEO CoPilot is not registered with the Securities and Exchange Commission (SEC), any state securities regulator, FINRA, or any other financial regulatory body. CEO CoPilot does not provide:

• Investment advice within the meaning of the Investment Advisers Act of 1940
• Securities recommendations
• Credit, financing, or any financial product subject to the Truth in Lending Act (TILA), the Equal Credit Opportunity Act (ECOA), or any equivalent state law
• Business brokerage services
• Formal business appraisals for any legal, tax, or transactional purpose

8.3 — No Guarantee of Results

CEO CoPilot does not guarantee any specific operational improvement, revenue outcome, cost reduction, or change in business valuation as a result of using the Platform. Actual results depend on numerous factors entirely outside CEO CoPilot's control, including but not limited to: market conditions, local competition, the accuracy of Customer Data, the Customer's implementation of recommended steps, economic conditions, regulatory changes, workforce factors, and the Customer's existing operational infrastructure.

Illustrative case examples, benchmark figures, and comparison data presented in CEO CoPilot's marketing materials and within the Platform are based on historical industry data and are presented for educational purposes only. They do not represent typical results, average results, or guaranteed outcomes for any specific customer.

8.4 — Seek Independent Advice

Before making any material business decision — including decisions related to business sale, capital investment, financing, legal structure, or tax strategy — Customers should consult qualified independent advisors: a licensed business attorney for legal matters, a Certified Public Accountant (CPA) or licensed financial adviser for financial and tax matters, and a licensed business broker or investment banker for any M&A transaction.

Disclaimers of Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CEO COPILOT EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Any warranty that the Service will meet the Customer's specific requirements or expectations
• Any warranty that the Service will be uninterrupted, timely, secure, or error-free
• Any warranty regarding the accuracy, completeness, reliability, or timeliness of any KPI benchmark data, valuation benchmark, revenue estimate, or operational guidance provided through the Platform
• Any warranty that defects in the Platform will be corrected within any specific timeframe
• Any warranty regarding the results that may be obtained from use of the Service

Industry benchmark data and KPI thresholds used in the Platform are derived from third-party research sources and publicly available data. CEO CoPilot does not independently verify all underlying data and makes no warranty as to its accuracy for any particular market or time period. Customers should treat all benchmarks as directional indicators, not precise measurements.

THE AI-POWERED VOICE AND TEXT INTERFACE IS AN OPERATIONAL INTELLIGENCE TOOL. RESPONSES GENERATED BY THE AI ASSISTANT MAY CONTAIN ERRORS, INACCURACIES, OR OUTDATED INFORMATION. NO AI RESPONSE CONSTITUTES LEGAL, FINANCIAL, TAX, OR PROFESSIONAL ADVICE. CUSTOMERS ARE SOLELY RESPONSIBLE FOR VERIFYING AI-GENERATED CONTENT BEFORE ACTING ON IT.

Limitation of Liability

10.1 — Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CEO COPILOT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, including but not limited to: loss of profits, loss of revenue, loss of business value, loss of data, loss of goodwill, business interruption, or any other intangible loss — arising out of or in connection with these Terms or the Service, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if CEO CoPilot has been advised of the possibility of such damages.

10.2 — Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CEO COPILOT'S TOTAL CUMULATIVE LIABILITY TO THE CUSTOMER FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY THE CUSTOMER TO CEO COPILOT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10.3 — Essential Basis

The parties acknowledge that the limitations of liability set forth in this Section 10 reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between the parties. CEO CoPilot would not have entered into this Agreement without these limitations.

10.4 — Exceptions

Nothing in these Terms limits or excludes CEO CoPilot's liability for: (a) fraud or willful misconduct; (b) death or personal injury caused by negligence; or (c) any other liability that cannot be excluded or limited by applicable law.

Intellectual Property

11.1 — CEO CoPilot's Intellectual Property

All intellectual property in the Service — including but not limited to the Platform software, KPI framework, benchmark methodology, five-stage blueprint, AI assistant, content, reports, designs, trademarks, and trade names (including "CEO CoPilot" and "Lead Nexus") — is owned by or licensed to CEO CoPilot and is protected by applicable intellectual property law. Nothing in these Terms grants the Customer any ownership interest in CEO CoPilot's intellectual property.

11.2 — Customer Data Ownership

The Customer retains all ownership rights to Customer Data entered into the Platform. By entering Customer Data, the Customer grants CEO CoPilot a limited, non-exclusive license to process, store, and analyze Customer Data solely for the purpose of providing the Service, improving the Platform's benchmark models (in anonymized, aggregated form only), and fulfilling CEO CoPilot's obligations under these Terms.

11.3 — Aggregated and Anonymized Data

CEO CoPilot may use Customer Data in anonymized, aggregated form — where individual businesses cannot be identified — to improve the Platform's KPI benchmark library, industry data models, and operational guidance frameworks. No Customer is identified in any aggregated data. This right survives termination of the Customer's subscription.

11.4 — Feedback

If the Customer provides feedback, suggestions, or ideas about the Platform, CEO CoPilot may use this feedback without restriction or compensation to the Customer. No feedback submission creates any intellectual property right on the Customer's behalf.

Confidentiality

12.1 — Customer Data Confidentiality

CEO CoPilot treats Customer Data as confidential and will not disclose it to third parties except: (a) to third-party service providers operating under confidentiality obligations necessary to deliver the Service (see the Privacy Policy for the list of service providers); (b) as required by applicable law, court order, or regulatory authority; or (c) with the Customer's prior written consent.

12.2 — Platform Confidentiality

Customers agree to treat as confidential any non-public information about the Platform's proprietary methodology, KPI framework, pricing structures, benchmark data sources, and software architecture that they become aware of through use of the Service. Customers may not disclose this information to competitors or use it to develop competing services.

12.3 — Survival

Confidentiality obligations under this Section 12 survive termination of these Terms for a period of 3 years after termination.

Term and Termination

13.1 — Term

These Terms commence on the date you first access the Service (including by booking a Diagnostic Call) and continue until the Customer's subscription is terminated or these Terms are otherwise ended as described in this Section.

13.2 — Termination by Customer

Customers may terminate their subscription at any time by providing 30 days' written notice to CEO CoPilot at "cancel [ @ ] ceo-co-pilot.net". Termination takes effect at the end of the then-current billing period. No prorated refunds are provided for the final period, except as required by applicable law.

13.3 — Termination by CEO CoPilot

CEO CoPilot may terminate or suspend a Customer's access to the Service immediately and without prior notice if:

• The Customer materially breaches these Terms and fails to cure the breach within 10 business days of written notice
• The Customer fails to pay subscription fees and does not cure the failure within the grace period described in §5.3
• CEO CoPilot determines, in its sole discretion, that the Customer's use of the Service poses a legal, security, or reputational risk to CEO CoPilot or other customers
• CEO CoPilot ceases to offer the Service generally

13.4 — Effect of Termination

Upon termination: (a) the Customer's right to access the Platform immediately ceases; (b) CEO CoPilot will retain Customer Data for 90 days to allow for data export, after which it will be deleted or anonymized per the Privacy Policy; (c) all outstanding subscription fees become immediately due and payable; (d) provisions that by their nature should survive termination (including §8, §9, §10, §11, §12, §15, and §16) remain in full force.

Third-Party Services and Integrations

14.1 — Third-Party Services Generally

The CEO CoPilot Platform integrates with or links to certain third-party services, including Calendly, Inc. (scheduling), Vimeo, Inc. (video delivery), Zoom Communications Inc. (video meetings) Twilio Inc. (VoIP infrastructure for Lead Nexus), and Stripe, Inc. (subscription billing). These third-party services operate independently of CEO CoPilot and are subject to their own terms of service and privacy policies. CEO CoPilot is not responsible for the availability, functionality, data practices, or performance of any third-party service.

14.2 — Twilio and Lead Nexus Acceptable Use

Lead Nexus VoIP services are powered by Twilio's infrastructure. Customers' use of Lead Nexus is subject to Twilio's Acceptable Use Policy and Terms of Service. Customers must not use Lead Nexus for unlawful robocalling, spam, TCPA-violating automated messaging, or any purpose prohibited by Twilio's acceptable use policy. Violations may result in immediate suspension of Lead Nexus services and may be reported to Twilio.

14.3 — Changes to Third-Party Services

If a third-party service used by the Platform becomes unavailable, changes its pricing, or discontinues functionality that CEO CoPilot relies on, CEO CoPilot will use reasonable efforts to provide a comparable alternative or notify Customers of any material impact on the Service. CEO CoPilot is not liable for service degradation resulting from third-party service changes outside CEO CoPilot's control.

Dispute Resolution and Governing Law

15.1 — Governing Law

These Terms and any disputes arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

15.2 — Informal Resolution

Before initiating any formal dispute resolution, the parties agree to attempt in good faith to resolve any dispute through direct negotiation. The party raising the dispute shall provide written notice describing the dispute in reasonable detail. The parties shall have 30 days from the date of such notice to attempt informal resolution before proceeding to formal dispute resolution.

Dispute Resolution. Any dispute, controversy, or claim arising out of or relating to these Terms or the use of the Service shall be resolved as follows: for any claim where the aggregate amount in controversy is less than seventy-five thousand dollars (USD $75,000), exclusive of interest and costs, such dispute shall be finally settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect. Arbitration shall take place in the province or state corresponding to the Company’s principal place of business, unless otherwise agreed in writing. For claims in which the amount in controversy equals or exceeds seventy-five thousand dollars (USD $75,000), the parties agree that such disputes shall be brought exclusively in the state or federal courts located within the same jurisdiction. Each party irrevocably consents to such courts' personal jurisdiction and venue. Nothing herein shall prevent either party from seeking injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm.

15.3 — Injunctive Relief

Notwithstanding the dispute resolution mechanism selected above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending resolution of a dispute — particularly in connection with intellectual property infringement or breach of confidentiality obligations.

General Provisions

16.1 — Entire Agreement

These Terms, together with the Privacy Policy and any individually executed subscription agreement, constitute the entire agreement between the Customer and CEO CoPilot with respect to the Service and supersede all prior or contemporaneous representations, understandings, and agreements, whether written or oral.

16.2 — Amendments

CEO CoPilot reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date and post the revised Terms at CEO-CoPilot.net/Terms of Service. Where changes are material, we will provide at least 30 days' advance notice by email or prominent notice on the Platform. Continued use of the Service after the effective date of modified Terms constitutes acceptance. If you do not agree to modified Terms, you must cancel your subscription before the effective date.

16.3 — Severability

If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions remain in full force and effect.

16.4 — Waiver

No failure or delay by CEO CoPilot in exercising any right under these Terms constitutes a waiver of that right. A waiver of any specific breach does not constitute a waiver of any future breach or of the underlying obligation.

16.5 — Assignment

The Customer may not assign or transfer these Terms or any rights or obligations under them without CEO CoPilot's prior written consent. CEO CoPilot may assign these Terms, or any rights or obligations under them, without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law. These Terms bind and inure to the benefit of each party's permitted successors and assigns.

16.6 — Force Majeure

CEO CoPilot is not liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, governmental actions, labor disputes, power outages, internet infrastructure failures, third-party service provider failures, or other events constituting force majeure. CEO CoPilot will use commercially reasonable efforts to resume performance as soon as practicable.

16.7 — No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. No person other than the parties to these Terms has any right to enforce any provision of these Terms.

16.8 — Notices

Notices to CEO CoPilot under these Terms must be in writing and sent to legal [ @ ] ceo-copilot.net or by certified mail to Master Digital Properties LLC, 1317 Edgewater Dr., Ste 4449, Orlando, FL 32804. Notices to Customers will be sent to the email address on file with the Customer's account and are deemed received 24 hours after sending.

Contact Information

For questions about these Terms, to exercise rights under these Terms, or for any other legal inquiries, contact CEO CoPilot at: